0203 930 0702

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Details about cookies on N5

N5 security puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they’re for and when they expire.

Cookies that measure website use

We use Google Analytics cookies and a Real User Monitoring (RUM) cookie from SpeedCurve to collect information about how you use N5 security

We use the following Google Analytics cookies on N5 security

Name: _ga
Purpose: These help us count how many people visit N5 security and other digital services by tracking if you’ve visited before.
Expires: 2 years

Name: _gid
Purpose: These help us count how many people visit N5 security and other digital services by tracking if you’ve visited before
Expires: 24 hours

You can opt out of Google Analytics cookies on the N5 security cookies page or by installing the Google Analytics Opt-out Browser Add-on.

You can read Google’s overview of data practices within Google Analytics.

Other digital services also use Google Analytics cookies to collect information about how you use them and they share this information with us. Each digital service has its own consent mechanism and cookie policy that provides more information about their use of cookies.

The N5 security privacy Notice has more information about the data we collect using Google Analytics cookies and information we receive from other digital services.

We also set our own cookies to understand how people move through the site:

Name: analytics_next_page_call
Purpose: This lets us know the next page you visit on N5 security, so we can make journeys better
Expires: When you close your browser

SpeedCurve RUM sets the following cookie:

Name: lux_uid
Purpose: This lets us understand the web performance you experience while on N5 security

Expires: 1 day or 30 minutes of inactivity

Comparing different versions of a webpage

We sometimes use analytics to try out different versions of pages to see which work better for users (‘multivariate testing’). We’ll save a cookie so that you consistently see the same version when browsing N5 security

The cookie name will change but will be in the form ‘ABTest-[Test name]’ where the ‘Test name’ describes which part of N5 security is being tested.

This type of cookie will usually expire after between 1 and 4 weeks, but this may be longer for more in-depth tests.

If you have not opted in to this type of cookie, you’ll see the standard version of the page being tested.

JavaScript detection

We measure how many people visiting N5 security are using JavaScript, so that the site works for as many users as possible.

Name: JS-Detection

Purpose: This tells us if you are browsing N5 security while running JavaScript

Expires: 1 year

Cookies that help with our communications and marketing

Some N5 security pages may contain content from other sites, like YouTube or Flickr, instagram which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.

In addition, if you share a link to a N5 security page, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites – you can turn them off, but not through us.

YouTube videos

We use YouTube to show videos on some N5 security pages. YouTube sets cookies when you visit one of these pages.

Name: _use_hitbox
Purpose: This is a randomly generated number that identifies your browser

Expires: When you close your browser

Purpose: Lets YouTube count the views of embedded YouTube videos
Expires: 9 months

Cookies that remember your settings

These cookies do things like remember your preferences and the choices you make, to personalise your experience of using N5 security.

Messages across N5 security

We might display a message on all N5 security pages to tell you about an important event or situation. We’ll save a cookie that will let us know how many times you’ve seen it, or if you’ve dismissed it.

Name: global_bar_seen

Purpose: Remembers the number of times you’ve seen the message, or if you’ve dismissed it

Expires: 12 weeks

Browser upgrade prompt

We set a cookie the first time you visit N5 security to let us know you’ve visited once.

If you’re using an out-of-date browser the next time you visit, we’ll show you a message suggesting you upgrade.

We’ll also save a cookie that lets us know you do not want to see the prompt if you dismiss it.

Name: N5uk_not_first_visit

Purpose: Stops us prompting you to upgrade an out-of-date browser until after your first visit

Expires: 28 days

Name: N5uk_browser_upgrade_dismissed

Purpose: Saves a message to let us know you’ve seen and dismissed the browser upgrade prompt

Expires: 28 days

N5 security accounts

If you have a N5 security account, we set a cookie to save your language preference when you use it. At the moment, this defaults to English.

Name: lng

Purpose: Remembers the language you use the account in

Expires:1 year

Your location

We may give you the option of saving your home nation on pages where guidance is different if you’re in England, Scotland, Wales or Northern Ireland (for example, the application page).

If you save your location, we’ll save a cookie to your device so we can show you the most relevant information next time you visit that page.

Name: user_nation
Purpose: Remembers if you saved your location on pages that can be adjusted based on your home nation

Expires: 365 days

Strictly necessary cookies

Your progress when applying for a job at N5

When you use the ‘application form’ we’ll set a cookie to remember your progress through the forms. These cookies do not store your personal data and are deleted once you’ve completed the transaction.

Name: licensing_session
Purpose: Set to remember information you’ve entered into a form when applying for a licence
Expires: When you close your browser

Contacting N5 security

Name: N5uk_contact_referrer

Purpose: This lets us know the last page you visited before using the contact N5 security form

Expires: 1 day

N5 security email subscriptions

If you sign up to receive email notifications from N5 security, we will save a cookie if you change your subscriptions. This cookie is deleted when you close your browser.

Name: email-alert-frontend_session
Purpose: This remembers you as you change your email subscriptions
Expires: When you close your browser

Cookies message

You may see a banner when you visit N5 security inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.

Name: cookies_policy
Purpose: Saves your cookie consent settings
Expires: 1 year

Name: cookies_preferences_set

Purpose: Lets us know that you’ve saved your cookie consent settings

​Expires: 1 year

N5 security accounts

If you create a N5 security account, we’ll use essential cookies to make the account work and to keep your information secure.

Name: _host-N5uk_account_session
Purpose: Remembers that you’ve signed in to your N5 security account while you use N5 security
Expires: When you close your web browser

Name: apsGenerates
Purpose: a random code that tells us where to find the information you enter as you sign in or create an account

Expires: 1 hour

Name: _csrf
Purpose: Stops you from signing in or creating an account if it looks like it may have been targeted by attackers
Expires: When you close your web browser

Name: gsRemembers
Purpose: actions you’ve taken as you create or sign in to your account (for example, entering your password) to decide if you can continue to the next screen
Expires: When you go to the next screen

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Typically replies within a hour

Welcome to N5 Security! Please leave your details so we can respond to your enquiry as soon as possible, even if you are no longer on the site. Alternatively please call our office/control desk on: 0703 930 0702 OR Email us at: We will be in touch soon, Many thanks